Shipping policy
Order Processing
All orders are processed within 1-3 business days after payment is confirmed.
Please note that processing times may be slightly longer during peak seasons
or holidays.
Shipping Times
Since we operate on a dropshipping model, shipping times may vary depending
on the supplier's location and the destination country. Typical delivery times
are:
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United States & Canada: 7-10 business days
Europe: 10-12 business days
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Australia & New Zealand: 10-14 business days
Rest of the World: 15-14 business days
These are estimated timeframes and may be affected by customs, postal
delays, or unforeseen circumstances beyond our control.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking
number.
Please allow up to 5-7 business days for tracking information to update in the
system.
Multiple Items in One Order
If you purchase multiple items, they may be shipped separately to ensure faster
delivery. This means you may receive more than one package, possibly arriving
on different days.
Customs and Import Taxes
By placing an order, the Buyer acknowledges and agrees that any customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, customs clearance fees, handling fees, and any other governmental or carrier-imposed charges arising from the importation of the purchased goods into the destination country (collectively, the "Import Charges") shall be the sole responsibility of the Buyer.
Unless expressly stated otherwise in the product listing, checkout page, shipping method description, or order confirmation, all orders are shipped on a duties-and-taxes-unpaid basis, and Import Charges are not included in the purchase price or shipping charges paid to the Seller.
Where a product listing, shipping method, or checkout process explicitly states that duties and taxes are included in the purchase price or shipping cost (DDP – Delivered Duty Paid), the applicable Import Charges will be paid by the Seller on behalf of the Buyer to the extent specified in such offer.
The Buyer agrees to timely pay all applicable Import Charges required for customs clearance and delivery of the goods. Failure or refusal to pay such charges may result in delays, storage fees, return of the shipment, abandonment, destruction of the goods, or other actions taken by customs authorities or carriers.
To the fullest extent permitted by applicable law, if the Buyer refuses delivery, fails to pay Import Charges, or otherwise causes the shipment to be returned, abandoned, or destroyed, the Seller shall have no obligation to refund any amounts paid for the goods, shipping costs, customs charges, return shipping fees, storage fees, handling fees, or any other costs incurred in connection with the order.
The Seller shall not be liable for any delays, additional costs, penalties, confiscations, or other actions taken by customs authorities or governmental agencies in the destination country.
Wrong Address Disclaimer
It is the buyer's responsibility to ensure that the shipping address provided is
correct.
We cannot guarantee address changes once an order has been processed.
Orders that are returned due to an incorrect address may be subject to a
restocking or reshipping fee.
Lost or Delayed Packages
While we do our best to ensure timely delivery, we are not responsible for
packages lost or delayed due to courier issues, customs processing, or natural
events. If you believe your order is significantly delayed or lost, please contact
us, and we will do our best to assist.
Questions?
If you have any questions about your order or shipping, please contact us at